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About Us

This agency was formed to provide insurance solutions for today’s consumer. Our goal is to provide our clients with not just the insurance program they need but also the latest tools available to manage that insurance program. We are here to help clients protect their most important assets. We will provide competitive yet comprehensive coverage with access and service that is unmatched. The agency will do what it takes to be at the forefront of information technology trends in the industry and provide the services our clients need and want.


Meet Our Team


Charles Rider:  Managing Partner
Phone: 508-378-1166

Charles started his career in the insurance industry in 2002 working at the family agency primarily servicing and marketing commercial accounts and eventually managing the entire agency and overseeing the company’s largest and oldest clients.  His time here gave him the opportunity to receive industry experience with the strength of core family values.

Bringing his strong background to The Colburn Group allows him to have the edge over other small agencies.  He has the experience and resources to handle large clientele as well as the personal connection needed to handle a local family or business owner’s needs.  Prior to his experience in the insurance industry he owned and operated a retail electronics store after spending time managing at a national retailer.  He attended Bryant University after high school where he honed his management and marketing skills.


Jennifer DeMello: Account Executive
Phone: 508-378-1166

Jen is a Licensed Agent and has been with the Colburn Group since 2013.  Her office background, organizational skills, and friendly personality have made her a great asset to The Colburn Group.  Her ability to find the best products for the money to fit all of our customer’s needs have been key to the growth of the agency.

For your insurance questions, Jen is your go to source.


James Rider Sr.: Managing Partner
Phone: 508-564-7200

JR as he is known is now semi-retired.  He can still be found most mornings at the office and always makes himself available to his longtime customers.

He has worked in the insurance industry for decades in all capacities.  Including company side, re-insurance, agency employee and finally as agency owner.

His experience and expertise (particularly in the garage and trucking market) are second to none.


Libby Aldrich: Customer Service
Phone: 508-564-7200

Libby has been working at the Cataumet office since 1992 as a service rep.  Her experience in the auto market and RMV expertise has made her the go to fall personal auto related questions.


Holly King: Marketing 
Phone 508-378-1166

Holly has joined The Colburn Group, Marion office on a part time schedule to help us with our marketing and social media presence.  She will be keeping you up to date on our Facebook Page, Twitter, Website and also through email and mail correspondence.  Holly will also be coordinating our Annual Golf Benefit.  Holly looks forward to meeting and interacting with you our insurance family.


Sheryl Marciano: Customer Service Representative

Phone: 508-564-7200


Sheryl has been with The Colburn Group for a little over a year.  Sheryl comes to us with a strong Financial and Banking back ground.  Sheryl is very active within the Bourne community.